April 2023 - Aug 2024
Experience Summary
As a Data and Business Analyst at VTG ZENfra, I play a pivotal role in ensuring data accuracy, conducting competitor and market analyses, managing website content, creating engaging marketing materials, and facilitating seamless user experiences. My responsibilities encompass a wide array of vital tasks that are mentioned below:
|
I spearheaded data cleansing initiatives to remove inaccuracies and inconsistencies from extensive data sets. By implementing structured data management practices, I ensure that information is systematically arranged and easily accessible, thereby enhancing the efficiency of client analysis and decision-making processes |
I performed comprehensive analysis by evaluating competitors' online presence, such as YouTube videos and website content, and reviewing industry-specific data along with relevant customer feedback. This involves capturing and documenting screenshots of competitor dashboards and report designs, as well as gathering information from review websites. My goal is to identify industry trends, strengths, and weaknesses of competitor tools to make strategic decisions and enhance our market positioning |
I oversaw the creation and management of content for our official website, ensuring that all material is accurate and up-to-date. My role involved validating website functionality, identifying any issues, and implementing solutions to ensure a seamless user experience and uphold high organizational standards |
|
I generated a range of content, including blog posts, case studies, and promotional flyers, to support our marketing and communication objectives. My focus was on crafting clear, engaging materials that effectively convey our message and enhance our brand presence |
I created detailed documentation, including user guides, solution descriptions, and chatbot inputs. My work also encompasses creating analysis reports and release notes supported by visual elements, to ensure comprehensive and user-friendly documentation that facilitates understanding and effective use of our products |
I conducted thorough manual testing of our tools, evaluating them from both a technical perspective and an end-user viewpoint. I identified and documented defects, assigned tickets for fixes and submitted change requests to enhance the overall user experience and ensure product quality |
|
I managed the conversion of data within Excel, converting it into various analytical formats according to specific requirements. My responsibilities include adapting and structuring data to meet diverse analytical needs, ensuring accurate and effective data representation for reporting and analysis |
I sourced and compiled data on various topics, including EOS/EOL dates, webinars, and competitor profiles. This includes collecting detailed information on competitor solutions, market profiles, and security compliance standards, supporting informed decision-making and strategic planning |
I identified and gathered potential leads via LinkedIn, targeting prospects whose needs align with our product services. My efforts contributed to the development of our sales pipeline and support business growth by identifying new opportunities |
|
I created and produced demonstration videos that showcase the functionality and benefits of our products. These videos serve as educational tools for users and promotional materials to highlight our product's value |
I assisted in the management of solution packages by handling data uploads, creating visual insights, and making necessary configuration changes. My support ensured that solution packages are accurately delivered and effectively utilized |
I regularly analyzed the entire product to enhance workflow and improve quality. This involves identifying and addressing struggle points related to features and UI, documenting findings and submitting detailed reports to the development team for continuous improvement |
Dec 2022 - Mar 2023 ( 4 months )
Experience Summary
As a Freelance Content Writer with this agency, I have created many attractive, professional and reader-friendly contents for the clients. I used to create different types of contents that are mentioned below:
|
As a freelance content writer, I've crafted engaging and informative blog posts on a wide range of topics, helping clients connect with their target audience through insightful and well-researched content |
I have produced high-quality articles that showcase in-depth knowledge, providing readers with valuable insights and solutions on various subjects |
My expertise includes writing compelling press releases that effectively communicate company news, events, and product launches to the media and the public |
|
I've developed detailed case studies that highlight real-world success stories, offering a compelling narratives that showcase the benefits of products or services |
Created product features content that highlights the key advantages of products, making them more attractive to potential customers |
I enhanced websites with well-crafted content, enhancing their online presence and user engagement through SEO-friendly and informative content |
Aug 2021 - Oct 2022 ( 1 year 3 months )
Experience Summary
As a Data and Document Analyst, I served as an integral member of the organization's dynamic and versatile rescue team. My role encompassed a diverse range of critical tasks, each contributing to the overall efficiency and success of the company. Below mentioned are the performed tasks:
|
I implemented robust data quality control processes to ensure the accuracy and reliability of information. Additionally, I updated the database promptly with current data, enabling the business team to access accurate and up-to-date information for client interactions |
I identified and converted potential business opportunities through strategic research and outreach. By meticulously collecting lead details, I facilitated the identification of qualified clients for our services and products |
I executed targeted marketing campaigns via email and LinkedIn, effectively engaging clients and stakeholders. These efforts helped us better understand their needs and promoted our services and products |
|
During periods of high demand for our medical document review service, I joined the team to assist. I conducted thorough reviews of medical documents, ensuring compliance with industry standards and meeting our clients' specific requirements for medical claims |
Another aspect of our medical review service involved electronically sorting medical documents. Clients often requested various orderings, such as chronological or provider-based. Our team organized these documents according to the clients' needs, enabling quick and organized analysis of medical information. This is the process and department in which I spent the most time in this company |
I also contributed to the medical billing process by consolidating and organizing medical bills received from clients. This approach facilitated seamless medical claims processing for our clients |
Assistant
(2017 – 2018)
Experience Summary
During my occupation as a Pharmacy and Medical Record Assistant at PSG Hospital from 2017 to 2018, I excelled in several key responsibilities vital to the efficient operation of medical services:
|
I oversaw the availability of essential drugs and medical equipment for both out-patients and in-patients. This involved proactive monitoring of stock levels, placing timely orders to replenish supplies, and ensuring that all necessary items were consistently available to meet patient needs |
I managed the distribution of drugs and medical equipment to in-patient units, coordinating with the main pharmacy and nurse stations to promptly fulfill patient requirements. Whether through direct visits or utilizing pneumatic systems, I ensured a smooth and efficient supply chain |
In addition to managing inventory, I assisted in processing pharmacy bills. Although I was not a pharmacist, I gathered the required drugs and equipment, submitted them for validation by senior pharmacists, and facilitated the clearance of bills for patients who had placed orders |
|
I handled the distribution of patient medical records, retrieving hard copy files from the medical records department’s library and delivering them to the relevant doctors. This task involved utilizing pneumatic systems or delivering records in person as needed |
I meticulously managed the lifecycle of patient hard copy files, including tracking files distributed to doctors, ensuring their timely return to the library, and managing files ready for distribution. I also implemented a routine for removing outdated records (files that hadn’t been used for a specific number of years) from the library and facilitating their recycling, in line with data privacy and storage space management protocols |
 Since 9th grade, I earned money by completing work orders for connecting Switch Boxes and Screw Sets. My earnings were based on the number of successful connections I completed. I did this work during weekends and exam vacations, demonstrating my commitment to taking on responsibilities |
 Since the beginning of 11th grade, I provided Home Tuition to school children. Initially, I taught three students, but due to their significant academic improvements under my guidance, I ended up tutoring over 10 students ranging from LKG to 9th grade. I dedicated 1.5+ years to teaching these students but I had to stop as my 12th-grade public exams approached, focusing on exam preparation |
 During my college years, I worked for a short period as a Food Delivery Person with a major food delivery service provider in India. After fulfilling my daytime college responsibilities, I worked as a food delivery person from 7 PM until late at night. The income I earned from this job was used to cover my minor expenses. |
 After college, before starting my role as a Data and Document Analyst at CAP Digisoft Solutions, I worked for a short period as a building supervisor. In this role, I oversaw construction work, ensured the availability of raw materials, and assisted the engineer with procuring construction materials and other job-related tasks. From this brief job, I gained fundamental knowledge about the construction process |